Effective Date: 1st June 2025
Narula.Legal – Legal Support for NRIs
At Narula.Legal, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our legal services, in accordance with applicable laws.
1. Who We Are
NRI Legal Services is a dedicated consultation service platform for Non-Resident Indians (NRIs). Our team comprises experienced legal professionals committed to offering high-quality legal advice, representation, and support for a wide range of legal issues in India.
2. Information We Collect
We collect the following types of personal and case-related information:
a. Personal Identification Information
- Full name, email address, phone number
- Residential address and country of residence
- Identification documents (if applicable)
b. Case-Related Information
- Legal queries, supporting documents, and case history
- Communications via email, WhatsApp, phone, or video call
c. Technical & Usage Information
- IP address, browser type, device used
- Site navigation patterns (via cookies or analytics tools)
3. How We Use Your Information
We use the collected data strictly for:
- Providing and improving our legal services
- Communicating with you regarding your queries or case
- Internal legal research and case preparation
- Managing billing, invoicing, and service delivery
- Ensuring compliance with applicable laws and regulations
We do not sell or rent your personal data to any third party.
4. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure.
All data shared through our platform, including consultations and documents, is stored on secure, encrypted servers.
5. Confidentiality of Legal Matters
All client communications and case documents are treated as strictly confidential under professional legal conduct rules. Your information will only be accessible to authorized lawyers or staff members handling your case.
6. Data Sharing
We may share your data only in the following cases:
- With legal associates or counsels working on your matter (bound by confidentiality)
- With courts, regulatory bodies, or authorities as required by law
- With payment gateways (for billing purposes), who also follow strict data protection norms
7. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can disable cookies in your browser settings, but this may limit functionality.
8. Your Rights
Depending on your jurisdiction (e.g., EU, UK, Canada), you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise these rights, email us at support@narula.legal
9. Data Retention
We retain your personal and case-related data:
- For the duration of your legal engagement
- For up to 7 years thereafter, for legal and regulatory purposes
10. International Clients & Cross-Border Transfers
By using our services from outside India, you consent to the transfer and processing of your information in India, where our servers and team are based.
11. Policy Updates
This Privacy Policy may be updated periodically. When we do, the “Effective Date” at the top will be revised. We encourage you to review this page regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
support@narula.legal